Shipping and Returns

When will my order be processed?

Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday and Friday. Orders will be processed within 1-3 business days from order date if we have current stock. those orders will be shipped the following day after being processed. Other wise all other orders will arrive 15-20 days after order is placed. 

So how does our shipping work?

We have a team who handles the manufacturing process and maintains stock in our US based warehouse.

We try our best to deliver Spark Deck  to you as fast as possible. The average delivery time for our orders within the United States is 2-4 days (with supply on hand).The faster you get your order, the faster we get feedback on our product and ways to possibly improve moving forward. 

Wrong address on your order?

We try to be as efficient as possible when shipping out orders to reach the customer as soon as possible. If you have entered the wrong address and the order has not been shipped, we can edit the address. We are not responsible for wrong address delivery, as you are in control of entering in the address at checkout.

 

How do returns work?

If you are not happy with your purchase and wish to return an item, please contact us within 15 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.